@real-time CRM Software brings industry best practices
with realtime features. It is simple yet complete and
comprehensive CRM software. It is focussed upon simple
systems and screens that are easy to understand and
enable faster and long term user adoption. This is reason
why our appreciation comes parallel from root users
first with Management. Quick focus on our feature.
1. Internationalization: @realtime CRM software
has 187 Countries mapped with currency and time zones.
Each User in a definite Role, in any country or as set
of countries, will able to see revenues and pipeline
figures in country currency. He can also switch between
currencies like with EURO or $ for uniformity, if you
have Multi Country Role. We provide daily currency updates.
Time zones will enable validations and checks specific
to User (Role) level.
2. Localization: @realtime CRM is customizable
to local needs. You can have Country specific Duties
and State specific Taxes and Levies. In addition, any
corresponding surcharges if applicable over these component,
are being provided.
3. Role Base System: @realtime CRM is probably
the only CRM software that is Role based. It is obvious
that Role is Organization aspects which are represented
by Users at various levels. Our Role based system provide
tremendous scalablity and modularity which is absent
in all the current User based CRMs. In any dynamic organization,
there are cases where two users at the same level handling
few common nature responsibility and few distinct. User
based systems practically fails in providing such functionality,
even they do, it complicates the software and prices
rises proportionality. With such limitation, CRM software
does not give desired output. @realtime CRM brings most
practical solution where Role precede the user appointment.
With our Role Creating interface you can very clearly
define responsibility of any Role at any level. One
user can handle multiple Roles with single user name
& password and he can switch between the roles with
out re-login.
4. Downloadable Reports in Excel and Graphical Charts:
@realtime CRM provides single click download in
EXCEL of all the reports. Similarly all graphical charts
can be downloaded. Helping to keep information needs
met when you are traveling with no access or any similar
situations.
5. Integration with other systems: @realtimeInteg,
our integration tool that so easily customizable by
you to import any data from any legacy system file in
Excel or CSV format into @realtime CRM. You can import
at any frequency i.e. daily, weekly or monthly. @realtimeInteg
is currently integrating data from SAP, BAAN and other
Custom built ERP systems.
6. In line Proposal/Quotation Generation : It
is always required that Proposal/Quotations are created
carefully keeping in reference customer past histories
& analysis of competitive factors. It over comes
the typical ACT of FEAR of losing vital order, while
quoting . @realtime CRM permits quoting in reference
and with better profitability.